Hello, I'm Monsurat Lawal and I'm a customer support , virtual assistant and data entry clerk . I have over 10 years experience working remotely and on-site . I have great experiences working remotely doing customer support, virtual assistance, phone calls, travel planning and bookings, email marketing, formatting technical proposal documents, research, data entry , proofreading and documentation. I'm organized, meticulous, detailed oriented when working with your organization and my ability to communicate effectively with individuals from different backgrounds and levels. I’m a genuine person, empathetic with customer goals. I have strong analytical, time management and a very high commitment to my work.
I’m also an expert in using Microsoft Office, google workspace, anydesk, outlook, calendly, knowledge of CRM, zendesk,. I’m a good team player and always willing to learn new technologies and skills and full of ideas.
I have always enjoyed working with people and supporting them when they need a helping hand. I work based on clients’/project specifications and given instruction. I’m a very creative person and also full of ideas that can better the project I speak fluent English .If you would like to discuss further how my skills and experience can benefit your project, please kindly reach me directly.
As a digital marketing expert, my primary goal is to ensure that a brand gets the most exposure possible in the online world. By utilizing various digital platforms, I aim to create a strong online presence for each brand I work with. I begin by identifying their unique selling proposition and developing strategies that can help them stand out in their respective industries. This involves analyzing market trends, studying consumer behavior, and identifying target audiences.
Once I have a good understanding of the brand and its customers, I devise marketing campaigns that use social media, online advertising, email marketing, and SEO to reach out to potential customers and generate leads. I also work on improving website design and content to make it more user-friendly, attractive, and helpful.
By constantly monitoring the results of each campaign and keeping track of market trends and consumer behavior, I make necessary adjustments to ensure that the brand stays ahead of the competition.