Ive Had A Lot Of Customer Care Experiences That Capability Cant Quantify Without Adding Quality
Christian ikechukwu
Job Price:
₹ 200.00
Location:
Others
Duration:
1 hour
Languages Known:
English
About this Talent:
I'm christian ikechukwu....I've done this job for some big companies; already a system that flows through me..
WORK EXPERIENCE
*Answer and average of 100calls per day in a high volume call center environment
*Resolve customer complaints and ensure calls are handled in a professional and prompt manner.
*I'll contribute to the company highest quarterly customer satisfaction rate of 92%
*Consistently earned "above average" or "excellent"on call quality evaluations.
*Train and assist entry- level customer service officers by helping them improve their listening skills, communication and multi-tasking abilities
*Helped holders of insurance policies resolve their concerns in a timely and professional fashion
*Used computer to retrieve policy holders information while maintaining proper phone and customer service etiquette
*Collect customer feedback from average of 100 customers per months and make process changes to exceed customer satisfaction goals
*Perticipate in voluntary corporate training to increase understanding of caller concerns and shorten call response time and lots more..
Here are some of the tasks that I can do for you other than Business & Support work with complete expertise:
Some other reasons to choose me as a partner to complete your Business & Support work.
Teamwork
Problem-Solving
Adaptability
Time Management
Creativity
I hope to serve you with the best services I can!
Why Should You Choose Me?
There are certain skills required for an individual to be at the post of Business & Support operator. You can not hire any random individual for specific Business & Support work. Well, if you have any Business & Support job, you can contact me as I can be the perfect fit for this post. Let us have a look at the list of skills that I possess.