Customer service Digital and Technical Support Agent
OdaneBriscoe
Job Price:
₹ 500.00
Location:
other
Duration:
600 day
Languages Known:
English
About this Talent:
My name is Odane Briscoe. I bring over four (4) years of experience in customer service, with a strong concentration in digital and technical support. Throughout my career, I’ve developed a reputation for being reliable, detail-oriented, and customer-focused—qualities that led to my recognition as Top New Agent of the Year for consistently exceeding performance goals and maintaining a high standard of service quality.
In my previous roles, I’ve supported customers across multiple digital channels, providing troubleshooting assistance, technical guidance, and timely resolutions to ensure seamless user experiences. Working in a hybrid environment has strengthened my ability to manage priorities effectively, communicate clearly across teams, and adapt quickly to changing systems and workflows. I’m also well-versed in using various CRM platforms, which has allowed me to efficiently handle customer interactions, document service cases accurately, and identify trends to help improve internal processes and customer satisfaction.
Beyond my professional experience, I’m passionate about continuous growth and learning. I enjoy playing team sports, which has helped me strengthen my collaboration and leadership skills, as well as reading non-fiction and traveling—both of which encourage me to think critically, stay curious, and remain open to new perspectives.
I’m genuinely excited about the opportunity to contribute my technical expertise, problem-solving ability, and customer-first mindset to your team, while continuing to learn and grow in a dynamic environment that values excellence and innovation."
Here are some of the tasks that I can do for you other than Business & Support work with complete expertise:
Some other reasons to choose me as a partner to complete your Business & Support work.
Communication
Teamwork
Problem-Solving
Emotional Intelligence
Time Management
Conflict Resolution
Leadership
Work Ethic
I hope to serve you with the best services I can!
Why Should You Choose Me?
There are certain skills required for an individual to be at the post of Business & Support operator. You can not hire any random individual for specific Business & Support work. Well, if you have any Business & Support job, you can contact me as I can be the perfect fit for this post. Let us have a look at the list of skills that I possess.
1. Delivered hybrid support (remote and onsite) to resolve software, hardware, and account-related issues. Assisted customers via phone, email, chat, and in-person, providing clear technical guidance and troubleshooting. Managed and updated customer records in CRM systems, ensuring accuracy and data integrity. Documented technical issues and solutions to build knowledge bases and improve future support. Collaborated with IT teams to escalate complex cases and ensure timely resolution. Maintained strong customer satisfaction through clear communication, patience, and professionalism.
Professional with 4 years of experience in customer service, data entry, and virtual assistance, skilled in delivering reliable support and maintaining strong client relationships. Pursuing a Bachelor’s Degree in Business Administration with proven strengths in organization, communication, and interpersonal skills. Dedicated, adaptable, and committed to driving results while supporting team and organizational success.
1. Delivered hybrid support (remote and onsite) to resolve software, hardware, and account-related issues. Assisted customers via phone, email, chat, and in-person, providing clear technical guidance and troubleshooting. Managed and updated customer records in CRM systems, ensuring accuracy and data integrity. Documented technical issues and solutions to build knowledge bases and improve future support. Collaborated with IT teams to escalate complex cases and ensure timely resolution. Maintained strong customer satisfaction through clear communication, patience, and professionalism.
Professional with 4 years of experience in customer service, data entry, and virtual assistance, skilled in delivering reliable support and maintaining strong client relationships. Pursuing a Bachelor’s Degree in Business Administration with proven strengths in organization, communication, and interpersonal skills. Dedicated, adaptable, and committed to driving results while supporting team and organizational success.